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Shipping Policy

Shipping Information - Hi5.NYC

Within the United States:

  • FREE Shipping: Enjoy complimentary standard shipping within the United States.
  • Priority and Express Options: Upgrade to Priority or Express shipping for additional costs.

Estimated Shipping Times:

  • Standard Shipping: 3 to 7 business days.
  • Priority Shipping: 2 to 4 business days.
  • Express Shipping: 2 business days.


  • Contiguous 48 States: Free shipping available.
  • Alaska, Puerto Rico, Hawaii: Additional shipping costs may apply.
  • PO Boxes: May require extra shipping fees.

Delivery Timeframe:

  • Please allow up to 10 business days for your order to arrive.

International Shipping:

  • Regular International Shipping: Available to most countries.
  • Estimated Shipping Time: 7-15 business days.
  • Allow 1-2 business days for order processing.

Notes on International Shipping:

  • Tracking: Regular tracking is included for international shipments.
  • Delivery Timeframe: The provided time frame is an estimate; actual delivery may vary based on external factors.
  • Taxes and Duties: Customers are responsible for taxes or duties in their country unless DDP shipping is chosen at checkout.

Additional Information:

  • Regular Tracking: Updates may vary, especially after departure from the origin country.

Shipping Outside of the USA:

  • UK & EU Shipping: Partnered with Passport Shipping for orders under £135 (UK) and €150 (EU).

At Hi5.NYC, we aim to provide reliable shipping options to enhance your shopping experience. For any inquiries or assistance, feel free to reach out to our customer support team.

Thank you for choosing Hi5.NYC!